Clients
- Only taking on work for people doing positive projects that we are excited to work on. Half hearted work doesn’t benefit anyone – us, you or your clients/customers.
- Declining any work that has a purposefully negative impact on environmental or social factors.
- We’ll tell you if we think we’re not a good fit, or if a full website design and build isn’t the right option for you right now. Sometimes a single page site or a DIY site might be better!
- We offer reduced rates to some charity clients, to offer them the help they need within their budget.
Industries we won’t work with: Oil & gas related, gambling, religious organisations, crypto, AI, affiliate marketing
Suppliers & Technology
- We pay people on time, and pay deposits before work starts.
- Using and recommending alternatives to big tech – Google, Meta, Amazon etc. Big companies aim to monopolise, don’t respect privacy and behave in other unethical ways like dodging their taxes.
- Plausible analytics instead of Google Analytics
- SEOPress instead of the default, aggressively marketed WordPress SEO plugin
- Proton mail instead of Gmail or Office365
- Sketch & Penpot for design instead of Adobe suite
- Supporting quality software and design resources by buying licences – not pirating their work or bending the rules.
- Using independent design and code software instead of the bloated and expensive corporate defaults.
Privacy
- We’re registered with the ICO for GDPR reasons, and have talked to them about what GDPR means for our business.
- We don’t use privacy invading technologies like Google Analytics, Facebook pixels or anything of the sort.
- We don’t work on projects for anyone who doesn’t take privacy seriously.
- You don’t end up on any ‘newsletters’ when working with us, or after enquiring via our website.
Processes
- Working in a calm, organised way to offer maximum value (Nick was a project manager for an agency!).
- We share progress regularly so you don't see nothing for months, then a finished site.
- We don’t accept poorly scoped, last minute projects or expect anyone to work in that way.
- Stress is damaging to physical and mental health, so we aim to reduce it for everyone where we can.